ABCpacker powers packhouses and post-harvest operations that need control,
visibility, and confidence across their entire workflow.
If you:
Manage your entire packing operation in one system with no double handling or disconnected spreadsheets, customised to your operation, with optional add-ons for unique bins, carton labelling, pallet scanning, traceability, pack-out profiling, and more.
Quickly receipt bins with optional label printing, assign bins to packing batches and record outputs, with clear visibility of inventory with filters and reports. Direct pack and pre-sizing are supported.
Create complete or unfinished pallets, print custom pallet labels with unique barcodes, get real-time pallet inventory, and complete despatches quickly and accurately with automatic documentation.
Automatically load purchase orders from major supermarkets and match in-stock pallets to sales orders, with built-in checks to ensure only valid pallets are despatched.
Allocate pallets to containers, record container numbers, temperatures, and shipping details for smooth export
compliance.
Automatically generate and email customer invoices, create debit and credit notes on price changes, manage returns, write-offs and resale, and upload invoices directly to Xero or other accounting system.
Calculate grower payments automatically, include packhouse charges and costs. Supports grader batch and pooled payment models. An optional ABCpacker add-on.
Track packaging stock from delivery to use, manage bills of materials for packed products, and report stock on-hand with easy adjustments.
Get detailed discovery, expert design, careful planning and real-world guidance.
Is delivered via a structured rollout that safeguards your packhouse continuity so you can be confident and productive with ABCpacker from golive and beyond.
You benefit from deep experience across packhouses of different sizes, complexities and produce types. Enjoy a proven approach that minimises disruption and builds confidence in your team.
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You’ll know exactly what happens next, how you’ll be supported, and how ABCpacker integrates into your workflow to deliver reliable outcomes.
ABCpacker is much more than an off-the-shelf solution, it’s tailored to your packhouse. If you’re exploring packhouse software or a fresh produce ERP, get in touch today. You’ll gain from a structured approach that schedules time to build, test and implement your packhouse software. This minimises risk and ensures your team is equipped to use ABCpacker effectively.
Because we take a hands-on implementation approach and work with a limited number of customers at a time, we recommend engaging early to secure a suitable implementation window ahead of your harvest season.
The time from kickoff to go-live depends on the size and complexity of your packhouse. We follow a structured process that includes discovery, implementation, configuration, training, and a planned go-live date agreed with your team. This ensures ABCpacker is properly aligned to your operation before it goes live.
ABCpacker is configured to match your packhouse workflows, reporting requirements, and operational processes. We work closely with your team during discovery and implementation to ensure the system reflects how your business actually runs.
No. ABCgrower is designed for growers, not IT teams. We provide training, guides, and support to get you going. You’ll need someone in your organisation who understands both your business processes and how ABCgrower supports them.
This person acts as the main point of contact for setup, support, and any changes or enhancements, helping ensure the system best aligns with your operations.
Yes. ABCpacker is designed for real-world packhouse environments. We provide training so users can quickly understand workflows and start working productively.
Yes. ABCpacker is built for everyday use by staff without technical expertise. Even people who have had little experience using computers can quickly understand how the process works and see practical, usable results straight away.
While ABCpacker is easy for day-to-day users, it’s important to have someone who can clearly describe any issues, understand their impact on your operations, and work with us to resolve them.
You’ll need someone in your organisation who understands both your business processes and how ABCpacker supports them. This person acts as the main point of contact for support, setup, and any changes or enhancements, helping ensure the system continues to align with your operations.
Because ABCpacker runs on your own infrastructure, there may be times you’ll need access to someone with IT capability, either internally or through a third- party provider. They can assist with server, network, or hardware-related issues and work with us if remote technical support is required.
Different roles use ABCpacker across the operation, including packers, supervisors, and administration, sales and management teams.
Yes. ABCpacker is designed for concurrent, high-volume packhouse environments with multiple users working across different processes at once.
Yes. ABCpacker manages bin receival, grading, packing, pallet creation, orders, and despatch in one connected system.
Yes. You can track product from bin receival through grading, packing, palletising, and despatch with full visibility at every stage.
Yes. You can assign bins to grader batches, record outputs, and manage pre-size or direct pack workflows depending on your operation.
Yes. ABCpacker can integrate with major supermarket ordering systems so purchase orders are automatically loaded and matched to available stock.
Yes. ABCpacker supports both domestic and export workflows, including container management, documentation, and customer-specific requirements.
Yes. You can trace product from bin receival through grading, packing, palletising, and despatch, giving full visibility for audits, recalls, and reporting.
Yes. ABCpacker tracks packaging stock from delivery through to usage, including adjustments, stock on hand, and Bill of Materials for packed products.
Yes. ABCpacker is an ideal solution for coolstore management. You’ll always know exactly what produce you have on hand, where it is, when it arrives and leaves, where it came from and where it is going.
ABCpacker comes with some reports out-of-the-box, like batch planning and pack-out reports. We can also build custom reports to your requirements.
ABCpacker is more specialised than a traditional ERP. It gives you ERP-level control without the complexity and scope of a traditional ERP. For example, it handles packhouse workflows without customisation, but doesn’t have HR functions.
Yes. ABCpacker can automatically generate customer invoices, credit notes, and packhouse charges, and can integrate with accounting systems such as Xero.
Yes. Optional grower payment functionality allows you to calculate payments based on grader batches or pooled returns, including packhouse costs and adjustments.
Yes. ABCpacker integrates with supermarket ordering systems, accounting platforms such as Xero, and other business systems where required.
When used together, ABCgrower and ABCpacker can share data such as bin information for improved end-to-end visibility and accuracy.
Yes. ABCpacker is highly configurable and is designed to match your operational workflows, including optional modules and add-ons.
ABCpacker is a desktop application that is installed directly on your own computer or servers. Our team will advise you on what you need and whether new equipment is required, or your existing infrastructure is suitable.
ABCpacker is designed to work on off-the-shelf systems. We do not sell any hardware and you are free to choose your own suppliers.
ABCpacker is licensed as a system-based solution with implementation and configuration costs based on your operational requirements and modules and an annual Service Level Agreement.
Costs vary depending on packhouse size, complexity, and required modules. We provide a tailored proposal after understanding your workflow.
Yes. ABCpacker is modular, so you can implement core functionality first and expand as your operation grows.
Yes. We provide comprehensive support to help you get the most out of your software. This includes self-service help materials, onboarding support during implementation and access to our helpdesk. You can contact our team by email or phone during business hours, with phone support available 24/7 for urgent issues. On-going support is chargeable.
ABCpacker includes full support from implementation through to day-to-day use. We guide your team through setup, provide training, and remain available as your operation evolves. Included and chargeable support is defined in your support agreement.
If something urgent comes up outside standard business hours, you can contact our helpdesk for emergency support. A trained team member is always available to resolve critical issues. Charges for out-of-business hours support is defined in your service agreement.
ABCpacker includes security controls, user permissions, and data management practices designed to protect your operational and financial information. Because it is deployed on your own infrastructure, your organisation retains control and responsibility for securing the underlying environment (such as your servers, network, and devices).
We will agree on a data backup process with you before implementing ABCpacker to ensure your information is safe and protected and offer database backup monitoring and offsite storage options.
No. ABCpacker is an on-premise system, meaning it runs within your own infrastructure and does not rely on continuous internet connectivity. It also means it is customised to your specific needs, and you’re not impacted by changes that aren’t appliable to your business.
