We’ll make the journey as stress free as possible and you can expect amazing support, a total focus on the horticulture industry and continuous updates and improvements to our comprehensive software solutions.
After the initial contact, we’ll call at a time that works for you so we can get to know you and your business needs. We’ll find out what opportunities you can see and what problems you are trying to solve.
Step 2.
Next, we’ll customise a demonstration specific to your produce type, business processes and individual needs. You’ll be able to see the software in action to really understand how it will make a real difference to your business.
Step 3.
Then, we’ll send you a detailed proposal on working together. Once the proposal is accepted we’ll get the paperwork formalised with a service level agreement (SLA). A non-refundable deposit is paid which is then deducted from your first annual subscription and we’re almost ready to go!
Step 4.
Implementation and training come next. We’ll schedule the implementation and training to fit within your timelines and support you throughout the implementation phase to make sure you can enjoy the full benefits of the software straight away. Your subscription (the SLA) begins on the agreed “go live” date. If you decide our software is not for you for any reason, we’ll deactivate your account with no hard feelings.